#ENCOMENDA CTT EXPRESSO FREE#

In case of damaged product (or any missing accessory) that occurred during the delivery of the order to the customer, the complaint must be reported to WeedZone within a maximum of 48 hours so that the insurance will be activated. SECTION 3 - RIGHT TO EXCHANGE/NEW SHIPMENT You can only return a product pack in its entirety. The customer should note that if the product to be returned has been purchased as part of a promotional campaign and therefore has benefited from an offer with the product, it will also have to be returned. Returns should be sent to the following address: In order for the withdrawal period to be respected, it is sufficient that your communication concerning the exercise of the right of withdrawal is sent to WeedZone before the expiration of the withdrawal period.

#ENCOMENDA CTT EXPRESSO FREE#

The period for exercising the right of free withdrawal expires 14 days from the day after the day on which the customer or a third party indicated by him, other than the carrier, acquires physical possession of the goods. All returned products must be sealed and the package unopened. Returned products must be accompanied by the invoice, manuals, accessories and intact original packaging and any associated offers, as sold and sent to the customer. We will only accept exchanges/returns of products ordered online up to 14 days after the date of receipt of the order, as described in the legislation governing this sector. 24/2014 of February 14, the customer has the right to cancel the contract within a maximum period of 14 calendar days after the date of receipt of the order, taking into account that: If the order is canceled after being sent and returned to LUSATÊXTIL, either because there was no one at the address or because the address was incorrect, the client will receive the refund for the price paid for the order minus the shipping costs.According to Decree Law No. Sending it again will imply new shipping costs. The parcel will remain there and if it's not picked up it will be returned to LUSATÊXTIL. PORTUGAL AND SPAIN: CTT Expresso will leave a message saying that the parcel is at the nearest post office. If no one is at the address to receive the parcel: The carrier will deliver the order in the address given. (***) Other countries: please send us an e-mail to CONDITIONS: However, they are subject to customs fees that may be in force in that country. (**) Orders to Switzerland and Monaco are billed without VAT in Portugal. Shipping costs for orders below 300€ EUROPE Shipping costs for orders below 150€ SPAINįREE SHIPPING on orders over 300€ and up to 10Kg (except Switzerland) Shipping costs for orders below 50€ (Mainland Portugal) and 150€ (+ 5Kg) (Portuguese Islands) PORTUGALįREE SHIPPING on orders over 150€ and up to 10Kg (only for mainland Spain) Portuguese Islands: on orders over 150€ (up to 5Kg) When finishing your order, please select the suitable shipping cost option. If your order has customized items, you will be informed of the shipping date.

Orders are shipped within 1-5 working days after confirmation of payment. LUSATÊXTIL will deliver your order anywhere you want.

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