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Funcorp will make 3 such attempts to verify the order, in addition to a whatsapp attempt as well. We ship on all days except Sundays and National Holidays or Regional Holidays that fall around the warehouse the product is being shipped from.Īll COD orders are verified by a customer service representative by the medium of calling on the registered number associated with the order. Orders placed before 12 pm will be shipped on the same day, and the rest within 24 hrs of the time of order, whichever is closer(except for Sundays and holidays). SHIPPING POLICYįunCorp ships its products to all parts of India, with a few exceptions. ** No refund option will be available due to any price change at any time.įunCorp reserves the right to cancel orders without prior intimation. ** Orders will be fulfilled as per availability. Once in the orders page, click on the Request Cancellation button to request cancelation of the order. If an order hasn't been shipped, please go to your account page, then go to your orders section.

Once an order has been shipped, it cannot be cancelled.

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If the product(s) returned are part of any free offer such as Buy 2 get 1 free or Buy 1 get 1 free, all the products related to the offer have to be returned, as they have been purchased as part of a group offer. The benefit of the coupon/offer will also not be included in the refund. If any or all the products that were originally part of an order placed using a coupon or offer are returned then the coupon code/offer will no longer be applicable on the order. Please note that if an Incorrect Product(s) is handed by you to our Courier Service Partner, FunCorp shall not be responsible for any loss/damage/theft caused to such Incorrect product while in transit or otherwise. Without this step, a claim for a defective product will not be accepted by Funcorp. This first email should be sent to Our sales representative with share the brand email address at which the request needs to be raised. The customer care executive will inform you about the product returning process.įor complaints on defective products, an email from the customer has to be sent to the respective brand authorities notifying them of the defect in the product with images and videos to validate the claim.

Our customer care executive will confirm about your return request ASAP. Please pursue the following process for returning an item purchased from FunCorp.Ĭall us at +91 6291236626 and provide your Order details with your Order-ID number. However, the shipping cost for the return has to be borne by the customer. In case, you get a defective or damaged product from our side, we will return or replace it. Get in touch with our customer care at +91 6291236626 (Monday to Friday: 10am to 7pm) within 24 hours of delivery of the product, in case the product arrives damaged. FunCorp doesn’t take any liability for the damage of packaging. SUSPECT DAMAGEĪt times, the outer packaging may appear to be damaged, but the actual product is just fine in most of such cases. You need to return the product with all the price tags, original packing, labels and invoice. Please ensure that the product is in original condition and unused. RETURN, CANCELLATION & REFUNDįunCorp provides an option of returning any products purchased within 24 hours of its receipt in the following conditions: USED PRODUCTĪ product cannot be returned once it has been used, worn out or torn/damaged. The helpline is closed on Sundays and National Holidays, but if possible Funcorp will try it's best to resolve queries as soon as possible. For any queries, the Funcorp customer service helpline( +91 6291236626) is open from Monday to Friday 10 am to 7 pm and Saturday 10 am to 5 pm.

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